Why Microsoft Dynamics 365?
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- Why Microsoft Dynamics 365?
Microsoft Dynamics 365 – the leader of the global market
Ready-made solutions based on best practices. Flexible platform for the development of functions. Low cost of ownership.
Environmentally friendly product
The familiar interface of Microsoft products.
Built-in integrations with popular services, multilingualism. Access from any devices and browsers.
Minimum implementation and development risks
Scalable architecture. Simplicity in configuration and customization, the presence of a large number of certified specialists in the market. Flexibility in integration with external systems.
Regular system updates.
It does not require the presence of narrow-profile specialists to support the system. Professional advice, training from certified providers.
Access to an extensive knowledge base of operation and development.
Taking advantage of the solution does not require the installation of an expensive professional hardware. Automatic update to the latest version. Global Service Availability.
Support for offline mode of operation with the broadest possible functionality for a mobile client. A task-oriented interface for a better user experience. Advanced features for customization and configuration of the mobile interface. Deep links to external applications for better navigation and viewing of documents.
4 modules in 1 solution
For shorten the sales cycle, increase the percentage of transactions and retain a number of customers, give your employees the opportunity to create a single view of the customer, simplify and automate sales processes. Microsoft Dynamics 365 provides sales managers with quick access to the right data online and offline, so they can work more efficiently.
Provide marketing professionals with powerful tools for customer segmentation, advanced campaign management features and comprehensive marketing analysis capabilities - that is, everything you need to improve your marketing programs, increase their effectiveness and track key indicators.
Provide all the customer information, case management tools, service history and supporting information to the customer service department staff, thereby providing them with an indispensable tool for comprehensive and effective customer service, building their trust and, ultimately, creating more profitable relationships.
Increase the efficiency of the field technicians by giving them access to back office data from mobile devices so that they can remotely receive and enter order data. Reduce operational costs by troubleshooting in advance. You get a reduction in operating expenses for field service, as well as an increase in profit, troubleshooting rate, customer satisfaction and planning efficiency.
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