Effective work in Microsoft Dynamics 365
Get trained and become a specialist in working with the best CRM system on the market
You will gain knowledge and applied skills in working with a Microsoft Dynamics 365 CRM system. Learn how to work with records, customize the system interface, work with fields and entities, create advanced business processes forms and templates, generate reports.
100% of classes are practice in a team of up to 5 people
- For whom
- Location
- When
- Group membership
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For whom
The course is suitable for those who:
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Implemented Dynamics 365 with the help of E-consulting
and wants to customize and configure system independently, saving the budget of the department
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Is going to implement CRM-system
and wants to better how it works in order to properly set objectives for the integrator
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Has been working with Dynamics 365 for a long
but realizes that does not use 100% capacity of the system
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Wants to train their managers and users of the system in the company
so they could create entities, change permissions, customize the interface, create templates of documents and letters
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Location
Where you want. We offer 3 training formats:
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In your office
Employees do not have to break away from the work process. Our coach will come to visit you and give classes in your comfortable environment.
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Remote
Using Skype or another video calling tool, if we are separated by many miles. The quality of training remains consistently high.
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In our office in Kyiv
We will warmly welcome you, feed you with cookies, teach you all the subtleties of working with the system, provide an opportunity to take a selfie with our president Andrey Bezgubenko.
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When
Whenever You Want
Training takes from 3 to 10 days depending on the chosen program. Classes are held every day from 9:00 to 18:00. There is a break for lunch and five minutes break every hour to rest.
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Group membership
Group membership
Quality training and an individual approach are paramount for us. Therefore, each group includes no more than 5 members. During classes, everyone can communicate with the coach and ask questions.
The course of the program
All our knowledge about CRM-system Microsoft Dynamics 365 collected in three programs.
Each program consists of theoretical and practical materials. We will show the process of real work and you will best understand the intricacies of interaction with the Microsoft software product.
At the end of the training, you will not only learn how to work with the system at an advanced level, but also get the opportunity to consult with our coach on all emerging issues related to the system.
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Certified Microsoft specialist
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5 years of experience with Dynamics CRM-system
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Implemented 39 projects as a consultant
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88 professionals trained during their work
Our coach
Your coach will be Tatiana Panchenko
She would have worked with the system forever, but sometimes is being distracted by going to the theater, reading dystopian books and listening to the Muse albums :)
After completing the course you will be able to:
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Configure the system without the help of professionals
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Develop and implement strategies for creating divisions and security roles
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Configure users and workgroups in Microsoft Dynamics CRM
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Create and customize fields for users and system objects
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Create and configure custom objects, as well as standard objects and objects of action
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Develop, create and configure connections between objects
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Create and configure views, charts and forms for the user and for the system settings
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Configure field-level security and access templates for working groups in the Microsoft Dynamics CRM
The benefits of the course
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You can choose a convenient format of learning
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Microsoft Certified Specialist with 5 years of experience
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100% practice and work with live system
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Advices and support at the end of the course
We were studying
Do you have any questions about the training program, E-consulting company or our coach?
Contact us — our managers will answer all questions and send accompanying materials