Increase work efficiency
By standardizing processes and procedures for productivity growth
Improve customer service
By automating customer services and integrating with external systems
Using flexible analysis and planning tools
What is XRM® B2B Sales designed for?
Sales management and customer service based on best practices in the field of process automation, operating tools, systems analysis, reporting and planning.
Tasks solved by the XRM® B2B Sales system
Automation of the sales process
To the needs of the customer (setting up a line of processes, business rules, objects of the sales module)
Set up automatic event notifications
To improve performance
Templates of printed forms
According to customer requests (contracts, KP, specifications)
Organizational structure visualizers
(Organizational, Visualize) for building, storing and conveniently analyzing links between entities (legal entities and individuals) within financial groups and individual organizations
Two-way integration with ERP
For online transfer of journals on the list (up to 10 directories) with setting up the product catalog
Setting up mobile forms
Of system interface for effective remote work of employees
Customize KPI targets
By specified parameters with built-in tracking tools
Setting up procedures
For monitoring and controlling the execution of tasks, detailing the stages, employees, status, actions, deadlines, statuses.
How the system looks like — screenshot gallery
A convenient, intuitive and modern interface will help you use the full functionality of the system easily
XRM® B2B Sales can be linked to any program or site through an API. You will no longer need to open a dozen applications — all data about customers, products, sales and accounts will be in one system.
If the API for applications in your company is not available — do not worry, our certified specialists will write an integration code.
What customers say about XRM® B2B Sales
The company established in 2003, is engaged in the integration of IT and business solutions. Since 2007 is a strategic partner of MTI.Dmitry Bogun, general director of the company "SI BIS"
The company SI BIS expresses its gratitude to the specialists of E-consulting company for the implementation of the project to implement the Microsoft Dynamics CRM platform. The XRM solution on the Microsoft Dynamics CRM platform implements the company's operation scheme, which fully meets the requirements of a modern client-manager and manager-employee relationship organization.
This system provides our employees with all the tools for professional and high-quality performance of their duties. Due to the distribution of sales by stages and status, real-time statistics are generated, a sales funnel is generated, both in graphical and tabular form, which is always available for viewing. The introduction of the system has improved the quality of the work of the marketing department associated with the assessment of the effectiveness of marketing campaigns and customer satisfaction. Deep analytics for both management and managers allow you to determine the points of potential growth and optimize the company's business processes.
Metallurgical company specializing in the production of pipes and wheels for railway transport. Registered in 1990. The main production activity is conducted in Ukraine, the headquarters is located in the city of Dnieper.Andrey Babenko, head of planning department, Interpipe Ukraine LLC
Because of XRM B2B Sales implementation on the Microsoft Dynamics CRM platform, the company's headquarters received a unified information base of customers, products, tariffs, suppliers, partners and employees for accounting, monitoring, analyzing and forecasting their commercial activities, including through the integration capabilities of XRM B2B Sales with previously built ERP-system.
What are the benefits for customers?
Cooperation with Microsoft Gold Partner — we will help you connect any of the company's products
Mapping service to the analytics module — you can analyze indicators in the context of geographic data
The system of receiving and processing orders — you will have the opportunity to control the entire logistics cycle (the timing of orders and deliveries, the recording of payment information)
Automatic setup of marketing campaigns — you get access to the social engineering service (a tool for filling the customer base from social networks)
Calendar of actions of the seller — you will begin to assess the quality of work with the client base by setting up sales planning procedures for managers, products, regions
Customer Value Analysis — setting up a CLV index will help highlight the most profitable segment of its customers to give them more attention
The cost of XRM® B2B Sales depends on the options and modules that you want to include in the package and which your company needs to achieve current business goals. We do not sell a finished boxed product with functions and modules you do not need so that you don’t pay for the air. Our manager will tell you about all the details and possible configurations.
History of development
and achievements of E‑consulting in B2B sales
In April, the company was established (the first name is Everest Consulting) and since then has been a system integrator in the IT market. From the first days of existence until today, the president of the company is Andrei Bezgubenko.
The company receives the status of "Microsoft Gold Partner".
All extraneous areas in the business were reduced to concentrate all the company's resources on XRM implementation projects — customer relationship management systems, which are created individually for business needs.
- “Partner of the Year in promoting and implementing management decisions in the public sector”
- “Partner of the Year in terms of sales of licenses for Microsoft Dynamics CRM”
E-Consulting becomes the winner of the I International Competition «Leader in the Implementation of Innovative Technologies and Solutions for Modern Business — 2013» in the nomination «Leader in building Contact Centers and CRM Systems for Banks». The competition is organized by the publishing house KBS-Izdat and the Bankir magazine.
- The company receives the Microsoft ISV Partner of the Year Award in Solutions for Automating Customer Relationship Management.
- Implemented projects for the implementation and support of CRM systems at AVON, Tarantino Family, Ameria Bank.
- Cooperation with Hyundai Motors Ukraine and Kyivenergo.
The company continues to work on industry solutions to provide every type of business with the best CRM on the market.
Do you have any questions?
Do you have any questions about the product, E-consulting company or our implementation experience? Contact us — we will tell and show everything