E-Consulting – your reliable Cloud Solution Provider (CSP)

Choosing us – you get official support from Microsoft

Microsoft Office

Experience the benefits of working with Microsoft direct provider

E-Consulting is a direct partner of Microsoft (Direct CSP Partner of Microsoft). As an authorized partner, we act as a subscription consultant, provide advice on acquisition, support and technical issues related to subscribing to Microsoft online services.

Microsoft Cloud Services Licenses

By choosing us as a cloud service provider, you can purchase a license for the selected Microsoft product and are guaranteed to receive support after purchase

Get direct collaboration guarantees

As a CSP partner, we passed a thorough independent technical review, which confirmed compliance with Microsoft standards

You get the same benefits as when working directly with Microsoft.
You can delegate administrative licensing functions to us, including creating service requests.
You have the opportunity to receive a monthly bill for a subscription (software) and services.
Escalation of support requests is possible by all communication channels (portal, mail, call).
24/7 support.

Help desk calls and initial response times

  • Minimal business impact

    Level C
    Less than 4 hours during working hours
  • Moderate business impact

    Level B
    Less than 2 hours
  • Critical business impact

    Level A
    Less than 2 hours

Guaranteed uninterrupted operation of online services and damages in case of downtime

Microsoft reimburses downtime or non-performing services under the Microsoft Service Level Agreement for Service Levels

You can always check financial guarantees and the amount of compensation

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