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What is a CRM system?

CRM system (customer relationship management) - is a business strategy for the study and understanding of the needs of existing and potential customers. Thanks to the full consolidation of customer information and interaction history with them formed a plan to attract and retain their customers, which ultimately ensures increased profits.

CRM for sales, marketing and service

Microsoft Dynamics CRM - a software package for customer relationship management, developed by Microsoft and focused on the organization of sales, marketing and services (help desk).

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Choosing a solution

Thanks to the full consolidation of customer information and interaction history with them formed a plan to attract and retain their customers, which ultimately ensures increased profits.

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